Shipping policy
We currently ship within the European Union only. Our goal is to deliver your order safely, clearly, and without unnecessary delays.
Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Delivery Times
European Union: Estimated delivery time: 2–7 business days from dispatch, depending on your destination country.
All orders ship from our EU warehouse to ensure fast and reliable delivery.
Please note that delivery times are estimates and may vary slightly during peak seasons or due to carrier delays.
Shipping Costs
We offer free shipping on all EU orders over €70.
For orders under €70, shipping costs are calculated at checkout based on your delivery location and order size.
Any applicable shipping fees will always be shown before you complete your purchase.
VAT & Taxes
All prices displayed in our store include VAT where applicable.
As we currently ship within the European Union only, customers will not be charged additional customs duties.
Order Tracking
All orders include a tracking number.
Tracking information will be available within 1–3 business days after dispatch.
You can use the tracking link provided in your confirmation email to follow your delivery.
Delivery Issues
If you have not received your order within the expected timeframe, please contact us at:
We will investigate the issue with the carrier and assist you as quickly as possible.
Please ensure your delivery address is entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect address information.
